International Shipping

International Ordering Policy

There can be many issues that can occur when merchandise is shipped internationally. Certain items have restrictions for certain countries due to the manufacturing country of origin, select items are not available for export due to foreign regulatory agreements. In some cases, the recipients may be required to pay duties and taxes upon arrival. While placing an international order, your cost of shipping generates automatically. Recipients of orders shipped to countries outside India will be considered the importer on record in the destination country and will be responsible for compliance with applicable import rules and regulations in that particular country. You will be required to respond to a “customer approval email” and agree to this note in order to release your order for packing and shipping.

For restrictions and availability to all other countries outside India, please email our Customer Service Department: trailheadstoreapac@companystore.in or call our international customer assistance number:+91 9980138888 between 9.30 am- 6 pm IST.

International Shipping

All shipments are by our carrier’s economy service. Freight costs will be added to your credit card charge at the time of shipment. International shipment transit time can only be estimated due to the complex nature of international shipping and Customs clearance requirements. Please note that we are not able to ship to Pakistan at this time.

International Returns

Except for defects in product or workmanship, all International sales are final.